Contact us
We’re Here to Help
Have a question about your build? Our technicians are available to guide you through product selection, order questions, returns, and technical support.
Phone
Call for a custom quote
Live Chat
Chat with a technician
Business Hours
Monday–Friday, 9AM–6PM EST
Send a message
Tell us what you need
Use the form below for build help, order questions, return requests, and general support.
Returns & warranty policy
Clear support after purchase
Defective items
14-day return window, with return shipping covered by BuildForge PCs.
Non-defective returns
Customer covers return shipping costs.
Return process
All approved returns are processed using a prepaid return label.
Refund method
Refunds are issued to the original payment method.
Standard warranty
Every BuildForge PC includes a 1-year standard warranty.